Privacy Policy
We are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal information.
Privacy Policy
CollegeExam.in
Effective Date: February 26, 2026
Last Updated: February 26, 2026
Introduction
CollegeExam.in ("we," "us," "our," or "the Company") operates the website www.collegeexam.in and provides admission counseling services for universities and educational institutions in India. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal information.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your personal data. By using our website or services, you consent to the practices described in this policy.
Information We Collect
Personal Information You Provide
When you use our services or contact us, we may collect the following personal information:
- Full name
- Email address
- Phone number and WhatsApp number
- Date of birth
- Educational qualifications (10th, 12th marks, entrance exam scores)
- Course preferences and career interests
- State/city of residence
- Parent/guardian contact information
- Any other information you voluntarily provide in forms or communications
Information Collected Automatically
When you visit our website, we automatically collect certain information through cookies and similar technologies:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referring website or source
- Click patterns and navigation behavior
- Google Ads interaction data (ad clicks, conversions)
- Microsoft Ads interaction data
Information from Third Parties
We may receive information about you from:
- University partners we work with
- Advertising platforms (Google Ads, Microsoft Ads, Facebook)
- Analytics service providers
- Lead generation platforms
How We Use Your Information
We use your personal information for the following purposes:
Counseling Services
Providing recommendations, facilitating communication with universities, and assisting with documentation and status tracking.
Marketing
Sending promotional updates via WhatsApp, SMS, or email regarding scholarships, events, and open days.
Analytics
Analyzing behavior via GA4, tracking campaign performance, and optimizing user experience.
Legal Compliance
Complying with laws, responding to legal requests, and preventing fraudulent activities.
Legal Basis for Processing (GDPR Compliance)
For users in regions covered by data protection laws, we process your personal data based on:
- Consent: When you voluntarily provide information through forms or opt-in to communications.
- Contract Performance: To deliver the admission counseling services you requested.
- Legitimate Interests: For business operations, analytics, and service improvement.
- Legal Obligation: When required by Indian or international law.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and track website performance.
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for website functionality and navigation |
| Analytics Cookies | Google Analytics 4, Google Tag Manager for traffic analysis |
| Advertising Cookies | Google Ads, Microsoft Ads conversion tracking and remarketing |
| Performance Cookies | Monitor website speed and performance |
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, or block specific cookies. Please note that disabling cookies may affect website functionality.
How We Share Your Information
We may share your personal information with University Partners, Service Providers (like Google, Microsoft, Meta), and for legal requirements or business transfers.
Data Security & Retention
We implement SSL/TLS encryption, secure server infrastructure, and regular audits. While we strive to protect your data, no method is 100% secure.
| Data Type | Retention Period |
|---|---|
| Active leads and inquiries | Until admission cycle completes or 2 years |
| Enrolled student data | 5 years after enrollment |
| Marketing records | 3 years or until opt-out |
| Website analytics data | 26 months (Google Analytics default) |
| Financial records | 7 years (as per Indian tax laws) |
Your Rights and Choices
You have the right to Access, Correction, Deletion, Opt-Out, Data Portability, Object, and Withdraw Consent.
How to Opt-Out of Ads:
- Google Ads: Visit adssettings.google.com
- Microsoft Ads: Visit account.microsoft.com/privacy/ad-settings
Children's Privacy & International Transfers
Our services are intended for individuals aged 16 years and above. We do not knowingly collect information from children under 16 without parental consent.
Your data may be processed in countries outside India (like the US or EU). We ensure safeguards like Standard Contractual Clauses are in place during such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be notified via email or a prominent website notice. Continued use of our services constitutes acceptance of updated terms.
Contact Us & Grievance Officer
General Contact
Email: info@collegeexam.in
Phone: [Your Contact Number]
Address: [Your Business Address], Delhi, India
Grievance Officer
Name: [Grievance Officer Name]
Email: grievance@collegeexam.in
Time: Mon-Fri (10:00 AM - 6:00 PM IST)
Acknowledgment: By using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.